Telco networks are prime targets for AI-enhanced cyberattacks. With 57% of operators worried about breaches hitting physical assets, traditional security is no longer enough. Safely defending critical infrastructure demands resilient, next-generation architectures to prevent catastrophic network downtime.
Solution
Clurgo addresses cybersecurity challenges for telecommunications companies by implementing advanced authentication protocols, ensuring regulatory compliance through automation, and hardening legacy infrastructure against modern threats.
Telcos struggle to manage complex, multi-sided partnerships as they scale B2B and B2C services. While 49% of operators use joint ventures for tech sharing and distribution, these ecosystem relationships force telcos to collaborate with tech giants who also act as direct competitors. Without seamless integration across these external networks, operators block their own market expansion and fail to monetize high-growth services like APIs and AdTech.
Solution
Clurgo acts as a strategic technical coordinator in fragmented multi-vendor environments, proactively bridging the gap between internal legacy systems and diverse external partner networks. We specialize in developing automated connectors and unified APIs that enable seamless data exchange. Our experience includes integrating high-growth third-party services – including global OTT platforms, national identity providers, and international payment systems – to help operators scale B2B and B2C offerings.
Telecom operators are under growing pressure to increase revenue while funding costly modernization programs and 5G investments. At the same time, traditional revenue streams are being squeezed by cloud providers that increasingly own the customer relationship. In recent years, the worldwide telecom capex declined to 8%. As telecom companies look to diversify services, bundle digital offerings, and monetize next-generation networks, legacy systems often become a barrier to innovation and speed to market.
Solution
Clurgo helps companies in the sector remove these roadblocks through strategic legacy modernization. Our work on a telecommunications platform involved discovery work across complex legacy systems in order to integrate high-demand streaming services into telecom offerings. By enabling customer self-service and independent account management, we also reduced call center dependency. Our team has also enabled new digital offerings for clients, which supports sustainable revenue growth.
This is a model where Clurgo provides skilled developers, such as senior Java or full-stack engineers, who integrate directly into the client’s internal teams. In these engagements, Clurgo's experts often participate in the client's daily operations and sprint planning as if they were internal employees.
Clurgo provides end-to-end product development where we take responsibility for the project's realization. In this model, the client defines a specific scope, and Clurgo manages the entire team – including developers, testers, and analysts – to deliver the result for a set price.
A core service which involves modernizing or rewriting legacy systems into new technologies to improve performance or reduce high licensing costs. A key example is migrating on-premise systems to cloud environments like AWS.
Clurgo provides ongoing maintenance for existing systems, focusing on stability, bug fixing, and performance upgrades. In some cases, we serve as the first line of support, monitoring system health and coordinating with other technical teams during outages.
Beyond coding, Clurgo provides deep analysis to translate telco-specific complexities – from 15-year-old legacy systems to field data security – into technical requirements. We act as strategic consultants, proposing the "how" to bridge internal cores with external ecosystems (like repair and valuation systems) to transform manual workflows into automated settlements.
Clurgo supported Polkomtel for five years in maintenance and further development of the company’s self-service platform. The work required discovery work, as the three-expert team navigated legacy code dating back to 2011-2012. Our experts filled gaps in the client’s development expertise and delivered work within strict, three-month release cycles.
Throughout the engagement, our team implemented WCAG accessibility standards, launched Google Pay, and integrated platforms like Netflix and Disney+. These efforts transformed the outdated system into a modern digital ecosystem, which reduced customer support helpline traffic, ensured regulatory compliance, and unlocked new revenue streams.
Legacy BSS/OSS transformations often stall because the risk of network downtime and undocumented system dependencies is simply too high. Clurgo eliminates this friction through a strategy of incremental evolution, replacing risky, „big bang” replacements with phased rollouts that add specific functionalities over time. Our engineers conduct „digital archaeology” to master undocumented legacy code and map complex dependencies, preventing accidental breaks during updates and ensuring core network operations remain completely unaffected.
Clurgo delivers high-impact automation that reduces administrative overhead and transforms customer experience for major telecom platforms. We build complex self-care functionalities that enable millions of users to manage accounts independently, paired with automated billing and payment tools that directly reduce call center traffic.
To maximize precision in high-volume environments, we use AI and LLMs to analyze technical requirements and catch hidden documentation gaps before they impact system updates. This proactive approach extends to network stability, where we automate critical security hardening and server upgrades while executing targeted refactoring.
Clurgo has extensive experience developing and evolving omnichannel self-care platforms that directly improve customer experience and drive operational savings for major telecom operators. We’ve worked on systems that serve millions of users, modernizing legacy infrastructure to meet the demands of a highly competitive market.
We help partners compete with OTT and cloud providers by integrating high-value, third-party services directly into the customer platform. This allows telecom companies to create bundled service ecosystems that increase customer retention.
Clurgo ensures high performance and stability in telco-grade environments by proactively managing technical debt, frequently recommending that 10–20% of project budgets be dedicated to refactoring to prevent systems from becoming unmaintainable as they scale.
We treat security as a top priority. We do this through implementing global OWASP standards, regular vulnerability scanning, and running critical application server upgrades within rigorous, VPN-protected infrastructures.
Clurgo helps eliminate the paralysis of technical debt by modernizing aging infrastructure through meticulous code exploration. We’ve transformed legacy self-care environments into modern service hubs, seamlessly embedding high-demand features like global streaming platforms and instant mobile payments.
By deciphering the hidden logic in undocumented software, our team cleared the path for innovation without jeopardizing the stability of core network operations. This reliability allows our partners to maintain a perfect record during mission-critical release windows while redirecting high volumes of support traffic to automated channels.
Clurgo helps telecommunications operators reduce technical debt by re-engineering obsolete BSS/OSS systems into architectures built for speed and scale. Our teams understand the unique pressure of securing high-volume networks, managing complex multi-sided partnerships, and driving AI-powered automation without risking operational downtime.
Book a short call and see how we can support your network’s evolution.
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